Five Star Dry Clean Portland OR rude employee damage wedding gown

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Five Star Cleaners (Dry Clean) in Portland OR. My wife’s wedding gown was badly damaged (chemical/heat from dry clean) and the employee at the store was extremely rude. Based on review from yelp, we decided to dry clean my wife’s wedding gown. Little did we know that the wedding gown was badly damaged either from the chemical clean/ heat from dry clean machine. After a long confrontation with the store employee (we didn’t get her name), she decided to return the dry clean price. She did not apologize or even attempted to try to re-clean the dress. We will try to sue them for the damage of the wedding gown.